{"id":674,"date":"2025-03-30T23:25:50","date_gmt":"2025-03-30T23:25:50","guid":{"rendered":"https:\/\/desysa.gob.mx\/?page_id=674"},"modified":"2025-05-26T10:27:07","modified_gmt":"2025-05-26T10:27:07","slug":"faq","status":"publish","type":"page","link":"https:\/\/desysa.edu.mx\/desysa\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_post_title meta=\u00bboff\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_post_title][et_pb_accordion _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb sticky_enabled=\u00bb0&#8243;][et_pb_accordion_item title=\u00bb\ud83c\udfdb 1. Informaci\u00f3n general\u00bb open=\u00bbon\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p data-start=\"447\" data-end=\"791\"><strong data-start=\"447\" data-end=\"469\">\u00bfQu\u00e9 es la DESySA?<\/strong><br data-start=\"469\" data-end=\"472\" \/>La Direcci\u00f3n de Educaci\u00f3n Secundaria y Servicios de Apoyo (DESySA) es un organismo de la Secretar\u00eda de Educaci\u00f3n del Estado de M\u00e9xico que supervisa, coordina y apoya la operaci\u00f3n educativa en el nivel secundaria, as\u00ed como los servicios t\u00e9cnicos, pedag\u00f3gicos y administrativos necesarios para su adecuado funcionamiento.<\/p>\n<p data-start=\"793\" data-end=\"1012\"><strong data-start=\"793\" data-end=\"834\">\u00bfA qui\u00e9nes brinda atenci\u00f3n la DESySA?<\/strong><br data-start=\"834\" data-end=\"837\" \/>Principalmente a directores, docentes, personal de apoyo t\u00e9cnico-pedag\u00f3gico y estudiantes de escuelas secundarias generales, t\u00e9cnicas y telesecundarias en el Estado de M\u00e9xico.<\/p>\n<p data-start=\"1014\" data-end=\"1167\"><strong data-start=\"1014\" data-end=\"1056\">\u00bfD\u00f3nde se encuentra ubicada la DESySA?<\/strong><br data-start=\"1056\" data-end=\"1059\" \/>Profesor Agrip\u00edn Garc\u00eda Estrada No. 1306, Santa Cruz Atzcapotzaltongo, Toluca, Estado de M\u00e9xico, C.P. 50030.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\ud83d\udcda 2. Servicios y programas\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb]<\/p>\n<p data-start=\"1212\" data-end=\"1470\"><strong data-start=\"1212\" data-end=\"1256\">\u00bfQu\u00e9 tipo de servicios ofrece la DESySA?<\/strong><br data-start=\"1256\" data-end=\"1259\" \/>La DESySA ofrece servicios de supervisi\u00f3n acad\u00e9mica, asesor\u00eda t\u00e9cnico-pedag\u00f3gica, acompa\u00f1amiento a escuelas, desarrollo profesional docente, y gesti\u00f3n de programas educativos prioritarios en el nivel secundaria.<\/p>\n<p data-start=\"1472\" data-end=\"1733\"><strong data-start=\"1472\" data-end=\"1528\">\u00bfQu\u00e9 programas est\u00e1n bajo coordinaci\u00f3n de la DESySA?<\/strong><br data-start=\"1528\" data-end=\"1531\" \/>Algunos de los programas son: Escuelas de Tiempo Completo, Programa de Tutor\u00eda, Atenci\u00f3n a la Diversidad, Convivencia Escolar, y aquellos relacionados con la innovaci\u00f3n educativa y la formaci\u00f3n docente.<\/p>\n<p data-start=\"1735\" data-end=\"1982\"><strong data-start=\"1735\" data-end=\"1819\">\u00bfPuedo acceder a cursos de capacitaci\u00f3n o recursos educativos desde esta p\u00e1gina?<\/strong><br data-start=\"1819\" data-end=\"1822\" \/>S\u00ed. En nuestra secciones de Eventos y Convocatorias encontrar\u00e1s convocatorias, materiales de formaci\u00f3n, talleres y recursos digitales de apoyo al trabajo docente.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\ud83e\uddd1\u200d\ud83d\udcbb 3. Soporte t\u00e9cnico y plataformas digitales\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb]<\/p>\n<p data-start=\"2048\" data-end=\"2295\"><strong data-start=\"2048\" data-end=\"2124\">\u00bfA qu\u00e9 plataformas educativas tengo acceso desde el portal de la DESySA?<\/strong><br data-start=\"2124\" data-end=\"2127\" \/>Desde el sitio puedes ingresar a plataformas institucionales como Aprende en Casa, SIGED, y las aulas virtuales correspondientes a cada programa educativo en operaci\u00f3n.<\/p>\n<p data-start=\"2297\" data-end=\"2531\"><strong data-start=\"2297\" data-end=\"2354\">\u00bfD\u00f3nde puedo pedir ayuda si tengo problemas t\u00e9cnicos?<\/strong><br data-start=\"2354\" data-end=\"2357\" \/>En la secci\u00f3n de Contacto encontrar\u00e1s los datos para comunicarte con los diferentes departamentos, seg\u00fan el tipo de apoyo que necesites: pedag\u00f3gico, administrativo o t\u00e9cnico.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\ud83d\udcdd 4. Tr\u00e1mites y contacto\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb]<\/p>\n<p data-start=\"2574\" data-end=\"2754\"><strong data-start=\"2574\" data-end=\"2627\">\u00bfC\u00f3mo me comunico con un departamento espec\u00edfico?<\/strong><br data-start=\"2627\" data-end=\"2630\" \/>En la secci\u00f3n de Contacto podr\u00e1s consultar el directorio con tel\u00e9fonos, correos institucionales y responsables de cada \u00e1rea.<\/p>\n<p data-start=\"2756\" data-end=\"3029\"><strong data-start=\"2756\" data-end=\"2815\">\u00bfPuedo hacer tr\u00e1mites en l\u00ednea a trav\u00e9s de esta p\u00e1gina?<\/strong><br data-start=\"2815\" data-end=\"2818\" \/>Algunos procesos est\u00e1n disponibles en l\u00ednea. Los dem\u00e1s deben solicitarse directamente a trav\u00e9s del correo institucional del \u00e1rea correspondiente.\u00a0<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00bb\ud83d\udd12 5. Privacidad y uso del portal\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; global_colors_info=\u00bb{}\u00bb open=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p data-start=\"3312\" data-end=\"3575\"><strong data-start=\"3312\" data-end=\"3365\">\u00bfQu\u00e9 datos personales se recopilan en este sitio?<\/strong><br data-start=\"3365\" data-end=\"3368\" \/>Solo los necesarios para brindarte acceso a plataformas, responder formularios o darte seguimiento a solicitudes. Puedes consultar nuestra <a href=\"http:\/\/desysa.edu.mx\/desysa\/politica-de-privacidad\/\">Pol\u00edtica de Privacidad <\/a>completa en la parte inferior del sitio.<\/p>\n<p data-start=\"3577\" data-end=\"3807\"><strong data-start=\"3577\" data-end=\"3606\">\u00bfC\u00f3mo protegen mis datos?<\/strong><br data-start=\"3606\" data-end=\"3609\" \/>La DESySA cumple con lo establecido en la Ley General de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de Sujetos Obligados. Todos tus datos son tratados con confidencialidad y bajo protocolos seguros.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 es la DESySA?La Direcci\u00f3n de Educaci\u00f3n Secundaria y Servicios de Apoyo (DESySA) es un organismo de la Secretar\u00eda de Educaci\u00f3n del Estado de M\u00e9xico que supervisa, coordina y apoya la operaci\u00f3n educativa en el nivel secundaria, as\u00ed como los servicios t\u00e9cnicos, pedag\u00f3gicos y administrativos necesarios para su adecuado funcionamiento. \u00bfA qui\u00e9nes brinda atenci\u00f3n la [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-674","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - DESySA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/desysa.edu.mx\/desysa\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - DESySA\" \/>\n<meta property=\"og:description\" content=\"\u00bfQu\u00e9 es la DESySA?La Direcci\u00f3n de Educaci\u00f3n Secundaria y Servicios de Apoyo (DESySA) es un organismo de la Secretar\u00eda de Educaci\u00f3n del Estado de M\u00e9xico que supervisa, coordina y apoya la operaci\u00f3n educativa en el nivel secundaria, as\u00ed como los servicios t\u00e9cnicos, pedag\u00f3gicos y administrativos necesarios para su adecuado funcionamiento. \u00bfA qui\u00e9nes brinda atenci\u00f3n la [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/desysa.edu.mx\/desysa\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"DESySA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DESySAEdoMex\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-26T10:27:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/desysa.edu.mx\/desysa\/wordpress\/wp-content\/uploads\/2025\/09\/desysa7421-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"618\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/faq\\\/\",\"url\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/faq\\\/\",\"name\":\"FAQ - DESySA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/#website\"},\"datePublished\":\"2025-03-30T23:25:50+00:00\",\"dateModified\":\"2025-05-26T10:27:07+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/#website\",\"url\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/\",\"name\":\"Departamento de Educaci\u00f3n Secundaria y Servicios de Apoyo\",\"description\":\"Direcci\u00f3n de Educaci\u00f3n Secundaria y Servicios de Apoyo\",\"publisher\":{\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/#organization\"},\"alternateName\":\"DESySA\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/#organization\",\"name\":\"Departamento de Educaci\u00f3n Secundaria y Servicios de Apoyo\",\"alternateName\":\"DESySA\",\"url\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/wordpress\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/R.png\",\"contentUrl\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/wordpress\\\/wp-content\\\/uploads\\\/2025\\\/09\\\/R.png\",\"width\":2337,\"height\":2234,\"caption\":\"Departamento de Educaci\u00f3n Secundaria y Servicios de Apoyo\"},\"image\":{\"@id\":\"https:\\\/\\\/desysa.edu.mx\\\/desysa\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/DESySAEdoMex\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - DESySA","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/desysa.edu.mx\/desysa\/faq\/","og_locale":"es_ES","og_type":"article","og_title":"FAQ - DESySA","og_description":"\u00bfQu\u00e9 es la DESySA?La Direcci\u00f3n de Educaci\u00f3n Secundaria y Servicios de Apoyo (DESySA) es un organismo de la Secretar\u00eda de Educaci\u00f3n del Estado de M\u00e9xico que supervisa, coordina y apoya la operaci\u00f3n educativa en el nivel secundaria, as\u00ed como los servicios t\u00e9cnicos, pedag\u00f3gicos y administrativos necesarios para su adecuado funcionamiento. \u00bfA qui\u00e9nes brinda atenci\u00f3n la [&hellip;]","og_url":"https:\/\/desysa.edu.mx\/desysa\/faq\/","og_site_name":"DESySA","article_publisher":"https:\/\/www.facebook.com\/DESySAEdoMex","article_modified_time":"2025-05-26T10:27:07+00:00","og_image":[{"width":2560,"height":618,"url":"https:\/\/desysa.edu.mx\/desysa\/wordpress\/wp-content\/uploads\/2025\/09\/desysa7421-scaled.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"3 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/desysa.edu.mx\/desysa\/faq\/","url":"https:\/\/desysa.edu.mx\/desysa\/faq\/","name":"FAQ - DESySA","isPartOf":{"@id":"https:\/\/desysa.edu.mx\/desysa\/#website"},"datePublished":"2025-03-30T23:25:50+00:00","dateModified":"2025-05-26T10:27:07+00:00","breadcrumb":{"@id":"https:\/\/desysa.edu.mx\/desysa\/faq\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/desysa.edu.mx\/desysa\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/desysa.edu.mx\/desysa\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/desysa.edu.mx\/desysa\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/desysa.edu.mx\/desysa\/#website","url":"https:\/\/desysa.edu.mx\/desysa\/","name":"Departamento de Educaci\u00f3n Secundaria y Servicios de Apoyo","description":"Direcci\u00f3n de Educaci\u00f3n Secundaria y Servicios de Apoyo","publisher":{"@id":"https:\/\/desysa.edu.mx\/desysa\/#organization"},"alternateName":"DESySA","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/desysa.edu.mx\/desysa\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/desysa.edu.mx\/desysa\/#organization","name":"Departamento de Educaci\u00f3n Secundaria y Servicios de Apoyo","alternateName":"DESySA","url":"https:\/\/desysa.edu.mx\/desysa\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/desysa.edu.mx\/desysa\/#\/schema\/logo\/image\/","url":"https:\/\/desysa.edu.mx\/desysa\/wordpress\/wp-content\/uploads\/2025\/09\/R.png","contentUrl":"https:\/\/desysa.edu.mx\/desysa\/wordpress\/wp-content\/uploads\/2025\/09\/R.png","width":2337,"height":2234,"caption":"Departamento de Educaci\u00f3n Secundaria y Servicios de Apoyo"},"image":{"@id":"https:\/\/desysa.edu.mx\/desysa\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/DESySAEdoMex"]}]}},"_links":{"self":[{"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/pages\/674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/comments?post=674"}],"version-history":[{"count":3,"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/pages\/674\/revisions"}],"predecessor-version":[{"id":1031,"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/pages\/674\/revisions\/1031"}],"wp:attachment":[{"href":"https:\/\/desysa.edu.mx\/desysa\/wp-json\/wp\/v2\/media?parent=674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}